As we approach 1 May, we wanted to share an update on the steps we are taking at Alan Boswell Group. We continue to closely monitor the final stages of the Renters’ Rights Act and consider the full practical implications for landlords and letting agents.
Our priority remains providing consistency, reliability, and clarity for our partners. By taking a measured, strategic approach, we can ensure that any product developments are carefully considered and continue to deliver long-term value.
Now in our fifth year of partnership with Aviva, our Rent Guarantee Insurance product remains tried, tested, and strongly established in the market. It’s important to point out that these legislative changes do not affect the coverage or protection the policy provides – the cover remains unchanged.
What does change is the legal processes that letting agents and landlords must follow, and therefore some of the behind-the-scenes procedures we use to support you.
The new legislation updates the terminology, legal steps, and notice procedures used in possession cases. Because of this, we are updating some internal handling processes and references within the policy wording, but the cover itself is not changing.
We will continue to review and evolve the proposition, but only introduce changes where they deliver genuine value for our partners and their landlords. We would also welcome your feedback via this short questionnaire.
Policy endorsements
From 1 May, we will introduce policy endorsements to ensure our cover aligns with the legislative changes under the Renters’ Rights Act 2025. This will be followed by a full policy review and rewrite in due course, allowing us to incorporate any further developments and practical implications as the changes take effect.
Claims
Although legislation may require three months’ arrears before eviction proceedings can begin, our claims trigger will remain at two months’ arrears. This means landlords can start receiving rental payments earlier, with legal action available once arrears reach three months.
Early intervention and mediation
We have appointed an independent mediation specialist to support earlier engagement with tenants in arrears. Early intervention can help restore payments and prevent disputes escalating.
It is essential that we are notified as soon as a tenant misses a rent payment. If there has been no contact from the tenant and no payment received after a 21 day reminder period, then please notify our claims team via the portal so early intervention can begin.
Section 8 webinar
We will be holding a webinar with our panel solicitors, Lyons Davidson, on the 24th April. In this session we will walk through the practical steps of serving section 8 notices and common mistakes and pitfalls to avoid. Book your place on the webinar here.
This year will bring change to the sector, but our priority remains the same: delivering a dependable product and long-term support for our partners.
If you have any questions, please contact: [email protected] or book a call here.
